All of your home lighting and garden lighting needs.
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Terms and Conditions

All of our product confirm to British and European standards and are manufacturered by vetted sources in accordance with current legislation at the time of purchase.
Dimensions, wattages, descriptions and finishes are given as a guide only and do not constitute a legally binding contract.
Lamps are included with all light fittings sold.

The shipping cost will be calculated and displayed automatically when you select the appropriate country after placing an item into your basket.
Please refer to the product information page for availability estimate. Typically we despatch within 7 - 10 days of receipt of order, though this timeframe depends upon the products availability from our suppliers, if we don't think your product can arrive in the time advised we will contact you by e-mail or telephone.
In the unlikely event that your order takes longer than 14 days to despatch from the date that you place your order, we will contact you and give you the option to cancel (with no penalty).

The product must not have been installed or modified, and must be returned in the original packaging (complete with lamps and any other parts).
We reserve the right to refuse a refund if the above condition is not met.

You must notify us of any damage, fault or shortage with 3 days of receipt, even if you arent installing your product for awhile, we strongly reccomend that you open the box and check that the product is not physically damaged and is complete with all parts for instalation - we can not accept responsibility after this period, these faults are of course non electrical and include scratches , broken glass, missing parts or general flaws to the fittings.
You will have the option to have the damaged parts replaced, or the product refunded providing that the above condition is met.
We will not be liable for any costs incurred due to faulty goods or shortages such as electricians fees, time taken or damages etc.

All of our product catalogue (with the exception of lamps) carry a 1 year return to base warranty and is to be returned to us at your cost.
In the event of a fault occurring the product will be repaired or replaced according to the nature of the fault.
The warranty applies to electrical components only and is void if deemed that the fitting has been incorrectly fitted or suffered abuse in a manner not intended for the purpose supplied.

If you need to return goods for any reason, please contact our customer services department first. They will provide you an authorisation number and take down some details.
We will not be able to accept returns without an authorisation number so please contact us first.
Returned goods must be in thieir original condition and packaging complete with all parts.
All goods returned will be subject to a handling charge of 25% and returned at your expense, this charge is to cover the cost for us to return the product to our supplier as we also incur a charge for products that arent required.
If purchased from our showroom(s) please contact us for our returns policy, if you have purchased a reduced item this will recieve a credit note with a 1 year expiry if returned in its original condition within 28 days. If you purchased an Ex Display item (reduced or full price) these are unfortunatley non returnable and are to be checked by yourself before leaving the showroom.

Products must be installed by a qualified electrician.
All products must be earthed (where necessary) and the mains supply must be isolated prior to installation.
Please note that an incorrect installation can void your warranty (see warranty).
Installation accessories such as screws, raw plugs etc and hook plates for heavy fittings are not supplied with products.
We do not accept liability for any personal damages such as electrocution due to improper installation.
Your statuary rights are not affected.

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